Delivery

Delivery time:
The total delivery time is calculated by adding the processing time and the shipping time.

Processing time:
It generally takes us 1 to 2 business days to prepare your order before shipping. Some products require special processes, rigorous quality control tests, and careful packaging.

Shipping time:
Shipping normally takes 7 to 10 business days. If you need urgent delivery, please contact our customer service at the following address: universcorset@gmail.com to confirm the estimated delivery time of your order.

Total delivery time: 8 to 12 business days.

For any urgent matters, please contact us immediately at universcorset@gmail.com, stating "Urgent" in the subject line of your email and including your order number. We will do our best to respond to your request; however, please note that we cannot guarantee any changes once the order has shipped.

Returns and refunds

Returns are 100% covered by us. Simply send us a photo of the product received, and we will send you a prepaid return label. You will then just need to drop it off at a pickup point, free of charge.

Exchanges possible within 30 days

Returns possible within 30 days

Refunds will be processed within 48 hours of receiving your return, plus bank processing time (5–10 business days, depending on the institution). You will receive a confirmation email at each step of the process.

If you have not yet received your refund after 14 days, please contact us with your name and order number.

Payments and Promotions

Enter the promo code at checkout. Make sure to check its validity as well as the terms and conditions of use.

We accept credit and debit card payments (Visa, MasterCard, Maestro), as well as Apple Pay. All transactions are secure to ensure the protection of your data.

Please check your card information and billing address. If you experience any issues, please contact us with details about your operating system, browser, and payment method, as well as a description of the problem.